Last Updated: 21/11/2025

1. Introduction

Welcome to Boostak.com, a platform owned and operated by Boostak Technologies Ltd.

These Terms & Conditions (“Terms”) govern your access and use of the Boostak platform, including the website, mobile interfaces, booking services, talent profiles, payment services, and any related features (collectively, the “Services”).

By accessing or using the Services, you agree to be legally bound by these Terms. If you do not agree, please do not use the platform.

2. Definitions

“Company”, “We”, “Us”, “Our” – Boostak Technologies Ltd.
“User” – any person accessing the platform, including talents, event organizers, clients, agencies, or visitors.
“Talent” – any musician, instrumentalist, performer, DJ, or creative professional offering booking services through Boostak.
“Organizer/Client” – any individual or entity booking a talent through the platform.
“Booking” – a confirmed request by a client to hire a talent for an event or engagement.
“Service Fee” – any commission, convenience fee, or platform charge applied by Boostak.
“Payment Partner” – Paystack or any other third-party payment provider used by the platform.

3. Eligibility

To use Boostak:

You must be at least 18 years old.
You must provide accurate and verifiable information.
Talents must be legally permitted to work and receive payment in Ghana or their country of residence.

We reserve the right to decline or terminate access for any User at our discretion.

4. User Accounts

4.1 Registration

Users must create an account using accurate personal or business information.
Talent profiles must include correct descriptions, availability schedules, and pricing.

4.2 Account Security

You are responsible for maintaining the confidentiality of your login details.
Any activity under your account will be deemed to originate from you.

Boostak is not liable for unauthorized access resulting from your negligence.

5. Platform Role & Responsibilities

Boostak Technologies Ltd:

provides a digital platform that connects clients with talents.
is not a party to any contract between a talent and client.
does not guarantee performance, punctuality, skill level, or conduct of any talent.
does not guarantee payment discipline or event quality from clients.

Boostak is a booking facilitator, not an employer, agency, or talent manager.

6. Bookings

6.1 Booking Process

Clients select a talent, choose a date/time, and complete the required form.
Talents receive booking notifications through email or dashboard.
A booking is only considered confirmed when the required payment is completed.

6.2 Talent Responsibilities

Talents must:

honour confirmed bookings
arrive on time
provide professional conduct
update availability calendars
set accurate pricing

6.3 Client Responsibilities

Clients must:

provide accurate event details
ensure safety and suitable environment for performances
pay all required fees
communicate changes in advance

7. Pricing, Payments & Commissions

7.1 Platform Fees

Boostak applies a service fee or commission on each confirmed booking.
The applicable rate will be displayed during checkout.

7.2 Payment Methods

Payments are processed through Paystack, including:

Mobile Money (MoMo)
Card payments
Bank transfers
Paystack balance (if applicable)

7.3 Manual Payouts to Talents

Boostak may use:

Paystack Transfers
Bank transfers
Mobile Money transfers
Manual settlement (where applicable)

Transfer fees charged by Paystack or financial institutions may apply and are deductible from payouts.

7.4 Payout Schedule

Payouts to talents may be:

Immediate,
Daily,
Weekly, or
After event confirmation,
depending on Boostak’s operational policy.

8. Cancellations & Refunds

8.1 Client Cancellations

Refunds vary based on the time remaining before the event:

More than 7 days → 80% refund
3–7 days → 50% refund
Less than 3 days → No refund

Service fees are non-refundable.

8.2 Talent Cancellations

If a talent cancels a confirmed booking:

The client receives a full refund
Boostak may suspend or remove the talent from the platform
Repeated cancellations may lead to permanent account removal

8.3 Event Cancellations by Boostak

Boostak may cancel bookings for security, fraud, or policy violations.
Refund decisions will be made on a case-by-case basis.

9. User Conduct

Users must not:

upload false information
engage in fraud
misuse the platform
harass or abuse talents or clients
violate any applicable laws

We reserve the right to suspend or terminate accounts that violate these rules.

10. Intellectual Property

All content on Boostak—including trademarks, logos, design elements, texts, and software—is the exclusive property of Boostak Technologies Ltd.

Users may not reproduce, republish, or exploit any platform materials without written permission.

11. Privacy & Data Protection

Boostak collects and processes personal data according to our Privacy Policy, in compliance with:

The Ghana Data Protection Act, 2012 (Act 843)
Applicable international data laws

By using the platform, you consent to our data practices.

12. Limitation of Liability

Boostak Technologies Ltd is not liable for:

disputes between talents and clients
damaged equipment or property
loss of income, profits, or opportunities
delays or cancellations beyond our control
platform downtime or technical errors

Our liability is limited to the amount of service fees paid to us for the booking in question.

13. Dispute Resolution

Disputes must first be reported to Boostak Support for internal resolution.

If unresolved, disputes will be settled under the laws of the Republic of Ghana, through:

Mediation, and if necessary
Arbitration under Ghanaian arbitration laws

The courts of Ghana have exclusive jurisdiction.

14. Modifications to Terms

Boostak may update these Terms at any time. Continued use of the platform indicates acceptance of all updates.

15. Contact Information

Boostak Technologies Ltd
Email: info@boostak.com